Can you tell a real Facebook e-mail from a phishing attempt?

Great article from ZDNet:

 

E-mail notifications are an important part of social networking services like Facebook. If you have to continually visit the site to see what’s new, you lose much of the excitement that comes with comments on your photos or other shared items. If you forget to check for a day or two, you might miss an invitation to an event or an opportunity to connect with a long-lost friend who’s in town for a day or two.

But e-mail notifications are also a security risk. If an attacker can create a realistic-looking imitation of a Facebook notification, you might find yourself clicking on a link that can lead to malware or attempt to steal your login credentials.

Unfortunately, phishers are getting better at what they do, and spotting a fake isn’t as easy as you might think. I’ve assembled four Facebook notifications that arrived in my e-mail inbox recently. Can you tell which are real and which are fake? (Click any image to see it at full size, or visit the accompanying gallery to flip through all four screens at full size.)

Here’s one that arrived last week. As with all the images, I’ve blurred personal information but otherwise these messages are shown in full, as they appear in Microsoft Outlook’s preview pane.

If you guessed that one was a fake, congratulations. It led to a website that was flagged as dangerous by Microsoft’s SmartScreen Filter, by Google’s Safe Browsing feature, and by Safari. If you were using an outdated browser such as Internet Explorer 6 or 7, you would have seen an attempt to install a fake Flash update that was actually a password-stealing Trojan.

OK, let’s try another. Real or fake?

Do you think that odd e-mail address indicates a fake? Confusingly, Facebook notifications come from the facebookmail.com domain and include a suspicious-looking sender’s name. The long, complicated URL might also look suspicious, but this notification is a legit one from Facebook.

OK, here’s a third test. Real or fake?

Hmmm. The previous, real notification included a long complicated URL. This one has a pair of buttons that you’re supposed to click to see the comments a friend supposedly added to your shared link. That’s a favorite trick that phishers and spammers use to disguise misleading links. Surprisingly, this one is legit.

OK, last one. Real or fake?

This is a particularly convincing fake. The graphics, fonts, button design, and links are all indistinguishable from a real Facebook notification. This particular phishing attempt led to a fake online pharmacy, but it could just as easily have led to a malware installer.

One of these fakes was good enough to slip past my spam filters. In that case, the only way to determine that it wasn’t legit was to allow the mouse pointer to hover over a link or button to see what its true destination was. Here’s what it looked like:

That’s certainly not a legitimate link. Here, by contrast, is what a link from a real Facebook notification looks like:

It’s a challenge to get nontechnical users in the habit of checking links before they click, but the results are well worth it.

The Top 10 Culprits Causing Malware Infections

I think it is safe to assume that the places you visit on the Internet will determine which programs are installed on your PC. Let me put it this way, the software installed on your computer will have some relevance to the sites you often visit. Lets take a few examples, when you are using Gmail, chances are good that you will have Gmail Notifier or GoogleTalk installed on your PC. When you often visit Yahoo.com or take part in their social networks, chances are good that you will have Yahoo! Toolbar or Yahoo! Messenger installed on your PC. Lets take a more practical example, users visiting Microsoft.com most probably have packages like Microsoft Office and Microsoft Windows XP installed on their computers. It is likely for supporters of the Open Source Initiative to hang out on sites like OpenSource.org, OpenOffice.com, Linux.org or SpreadFirefox.com. So your software preferences play a huge role in the type of web sites you visit and vice versa.

But what has this to do with malware infections? To be honest, everything! Let me show you what the top culprits of malware infections are and it will soon be clear to you what the connection is between the web sites you visit and the malware found on your PC.

Top culprit number 1: Pornographic web sites

Download Spyware Blaster by JavaCool Software and have a look at all the porn related web sites blocked by this program. It is also remarkable to see how many computers with traces of pornographic web sites in their browser history, are often infected with spyware and trojan horses. Unfortunately you will have innocent victims of malware infections, also with traces of pornographic web sites in their browser history, but only because the malware redirected them to these sites. However, people with pornographic material on their computers are not that innocent in this case, pornography does not go out looking for people, people go out looking for pornography.

Top culprit number 2: Illegal music (MP3) and movie downloading sites

These sites normally force you to install special downloading software on your computer so that you can download files from them. These download managers are often bundled with spyware and are trojan horses themselves, downloading tons of other spyware programs while you cheerfully download your illegal MP3′s. They sometimes place tracking cookies on your PC to monitor your browsing habits and hijack your browser to make sure you return to their site or a site of a partner.

Top culprit number 3: Software Piracy web sites

If you love using illegal software, cracks, serial numbers or license key generators (keygens) then you most probably had to remove some malware infections in the past after visiting one of these sites. Most of the people using these cracks are normally technical wizards and know how to disinfect their computers. Many of these sites do not only contain harmful scripts but also fake cracks and key generators, which are nothing else but malware. Some crack developers create a working crack but distribute it with spyware or a trojan horse to make your PC their slave.

Top culprit number 4: Peer-to-peer file sharing programs and networks

The file sharing community is loaded with pornography, pirated software, music and movies. Is it not amazing that everywhere these guys make their appearance you also find spyware, viruses, trojan horses and all kinds of malware? The client software is also often bundled with spyware (or adware as they call it).

The culprits discussed so far are those connected with illegal and indecent activities. People visiting these sites and using these services deserve getting infected with malware. These culprits are also some of the biggest sources of malware epidemics. What flows from the mouth, comes from within the heart. The same rule applies to your computer, those nasty little programs crawling inside your computer is, in the case of culprits 1 to 4, the direct result of your own sinful actions and activities.

The next couple of culprits are caused by negligence and a lack of knowledge about how malware are distributed.

Top culprit number 5: Pop-up and pop-under advertisements

Another culprit that wants to caught you off guard. A pop-up window may appear out of the blue or a concealed pop-under window my load in the background without you even knowing it. These windows can start downloading malicious programs and install them on your computer. They can appear on any web site, not just illegal and other bad web sites. You can prevent these windows from opening by using a secure browser like Firefox with a built-in pop-up blocker.

Top culprit number 6: Fake anti-virus and anti-spyware tools

You visit a legitimate looking web site and suddenly a banner appears telling you that your computer is infected with spyware. You can scan your computer with all the anti-spyware software in the world, over and over again until you are blue in the face, but that banner will keep telling you that your computer is infected with spyware. This is because it is a plain image banner. The site never does a scan of your computer, it is a fixed message that will display on any computer, no matter how clean it is. Simply put, it is a blatant lie! They want you to believe that your computer is infected and that only their software can remove this spyware. If you download and install their software you will only find that it is spyware itself. You may end up infecting a completely clean system with a dirty program, trying to remove the so-called spyware.

A system scan is not a three second process, it takes time, so no scanner can tell you instantaneously that your system is infected with spyware. I do not believe in online scanners, rather use software with a good reputation, a local scan is much more faster. Most online scanners are no online scanners at all, you actually download the whole scanning engine and end up doing a local scan anyway. A real scanner will tell you the name of the malware and its location on your hard drive, if it does not give you this information, then it is fake. Even if it gives you this information, it still does not mean that the software is legitimate. Do not trust everything you see online and stick to well known anti-malware brands.

Top culprit number 7: Free games, screen savers, media players, etc.

No, not every free program comes bundled with spyware, but spyware (once again the developers prefer to call it adware, but it is still the same thing) is often the price you have to pay for the free software. It is normally a ploy to monitor your use of the program, to send the creators statistical data or to collect data about your online behaviour in order to send you targeted ads. If you try to remove the spyware you normally render the main application useless. Read the EULA (End User Licence Agreement) very carefully before installing the application. But everyone knows that nobody reads those tedious, long licence agreements, so use EULAlyzer by JavaCool Software to check for specific keywords and phrases that might reveal any spyware programs being installed or privacy breaching practices that may occur if you install the free software.

Top culprit number 8: Malicious web pages with harmful scripts

But you already mentioned this one in culprits 1 to 3. No, culprits 1 to 3 often have harmless web sites and it is the content you download from the sites that is harmful. But you also get web pages containing malicious scripts, totally innocent looking web sites, like a site donating money for cancer. You go to their homepage and suddenly a script virus strikes your computer. This is what an anti-virus shield was made for, that unexpected attack. Firefox is also designed to prevent harmful scripts and browser hijackers from accessing the system and taking advantage of flaws and weak spots in your operating system.

Top culprit number 9: E-mail

Virus worms spread themselves by forwarding a copy of the virus to all the contacts in your address book. Those contacts that are unaware of these worms will most likely open the e-mail and the file attached to it. But when you open a strange infected e-mail from an unknown sender, then you are guilty of double negligence. For the virus to be activated you need to open the e-mail and in most cases you need to deliberately open the file attachment too. By using a little common sense you will know that strange e-mails from unknown senders are dangerous, especially when they have executable attachments with file names ending with the “exe”, “com”, “bat” or “scr” extensions. Even dangerous e-mails from known, trustworthy contacts can easily be identified if the contents of the e-mail seems strange and out of character. By being careful and responsible when opening your e-mails, you will not only prevent your own computer from getting infected, but you will also prevent the worm from spreading any further.

Top culprit number 10: You the Internet user

What? Me? How on earth can I be a culprit? Well, you are an accomplice in the spread of malware if you do not have an active and updated anti-virus package installed on your computer, if you do not scan your computer for viruses and spyware on a regular basis, if you do not use shields like the TeaTimer tool from SpyBot (which is free by the way), the Ad-Watch shield of Ad-Aware or the resident shield of AVG Anti-spyware (all of which you have to pay for, unfortunately), if you spend your time browsing pornographic and illegal web sites and take part in the sharing of pirated software and copyrighted material (culprits 1 to 4), if you fail to be responsible with the software you install on your PC and the e-mails you open (culprits 6, 7 and 9) and if you refuse to use a secure web browser (like Firefox) built to prevent malware infections (culprits 5 and 8). Yes, I will go so far to say, that if you stay away from culprits 1 to 7 and 9, you probably won’t need any virus and spyware protection at all. Culprit 8 is the only reason why you should have anti-virus and anti-spyware protection, for those unexpected attacks, over which you have no control.

Culprits 1 to 8 are the main sources of malware. Infections caused by them led to the creation of culprits 9 and 10, which distribute the malware even further. Do not turn your computer into a malware paradise or a malware distribution centre. Take responsibility, protect your computer against these threats and prevent the spread of malware.

Eight threats your anti-virus won’t stop

This article is from Sophos, a security company:

http://www.sophos.com/security/topic/why-endpoint-security.html

High-profile incidents that make big news might seem out of the ordinary. Yet businesses of every size face similar risks in the everyday acts of using digital technology and the internet for legitimate purposes. This paper outlines eight common threats that traditional anti-virus alone won’t stop, and explains how to protect your organization using endpoint security.

The zero-day threat

Zero-day threats can exploit zero-day vulnerabilities, or previously unknown security deficiencies, that software vendors have not yet patched.

How to protect yourself: Add defenses on top of signature-based anti-virus protection.

Working outside the firewall

Not so long ago, most employees used their computers at the office. Back then, a network or gateway firewall would have been enough to protect your servers and PCs. Now people often work outside the perimeter of the organization’s network—any time they connect their laptops to the internet from airports, hotels, cafés and home.

How to protect yourself: Add location-aware client firewall software on laptops and other endpoint PCs.

The unpatched PC

One small unpatched vulnerability in an application, browser or operating system can lead to huge problems.

How to protect yourself: Patching is the first line of defense. Also use network access control, or NAC, to make sure any computer you allow on your network has all current patches and anti-virus updates in place.

The uncontrolled application

Allowing unmanaged applications access to the web brings unacceptable risk or performance issues.

How to protect yourself: Application control lets you block users from installing non-essential applications so you have fewer applications to manage and secure.

Web insecurity

Criminals abuse the web as their single biggest distribution point for malware.

How to protect yourself: Use combination of URL (reputation) filtering and scanning web pages for malware.

The lost laptop

It’s not difficult to replace a laptop, but recovering the exposed information can be.

How to protect yourself: Develop and implement a data encryption policy.

The misdirected email

One simple slip of the fingertip—and your document goes to the wrong email address. This could expose personal identifiable information.

How to protect yourself: Use data loss prevention software to scan for sensitive content.

The infected USB device

Every time users plug a USB device into a company computer, they bypass other layers of defense such as gateway firewall protection. That makes devices with USB ports an easy means of attack.

How to protect yourself: Use device control to specify which USB devices users are permitted to plug into laptops and PCs.

For all you geeks out there, and non-geeks too!

If you’re a geek, read ths whole article.  If you’re not a geek, then at least read number 2.

Here are the top 10 reasons that you’ll get your geek card revoked, according to a ZDNet article:

TechRepublic has previously talked about some of the things you can do to increase your geek cred. Naturally, there are also some things that can hurt your geek cred. In fact, we’ve put together a list of 10 of the worst transgressions for any geek. Doing any one of these will put your geek credentials at risk. Do two of them and your geek card immediately gets revoked.

You can view our list in two forms. You’ll find the simple list below, or you can check it out in slideshow format with the accompanying visuals.

10. Admitting that you like iTunes

Sure, it’s convenient for buying music and media in one place and syncing it to an iPod or iPhone, but iTunes has a draconian DRM system (still in place for media), makes it difficult to manage your library on multiple systems, and it started out as one of the worst pieces of bloatware ever built. And, it hasn’t gotten much better.

9. Not knowing the difference between binary and hexadecimal

Binary is the basis of all computing and is simply composed of zeros and ones. Hexadecimal is a 16-digit numeric system — based on numbers 0-9 and letters A-F — that represents binary in a more friendly way. Know the difference.

8. Not knowing what MMORPG stands for

Even if you don’t play games (or rarely play) you should know that an MMORPG is a “massively multiplayer online role-playing game,” also known as the alternate reality for geeks. The biggest one is World of Warcraft (WoW), a cultural phenomenon with over 12 million subscribers.

7. Loving your cable or telecom company

Geeks built the Internet. Geeks live on the Internet. Geeks love the Internet. However, the companies that bring us the Internet to our homes and offices — the telecoms and cable companies — are doing everything they can to wall it off, manipulate it for their own financial gain, and stop geeks from using it so much. For as long as they do that, they will remain at war with the geekosphere.

6. Not knowing the name of the book that Blade Runner was based on

Blade Runner is one of the greatest sci-fi movies of all time. If you’re a true geek, you’ve seen it multiple times. But, not only that, you also know that it’s based on Philip K. Dick’s “Do Androids Dream of Electric Sheep?” which is one of the best-titled stories in all of literature and an absolute classic in science fiction.

5. Confusing Star Wars and Star Trek

If someone mentions a Wookie and a Klingon and you’re not sure which one was part of the Star Wars universe and which one belongs to the Star Trek milieu, you are definitely not a geek.

4. Believing the “free” in open source refers to price

Repeat after me, “Open source does not mean it doesn’t cost anything.” Sure, some open source software is freely available to download at no cost. But, that’s not a requirement of open source. There is plenty of open source software that requires a fee. When open source talks about “free” software, they are referring to “free” as in “freedom.” It is freedom from overreaching licensing agreements. You’ll also hear this concept referred to as “Gratis verses Libre.”

3. Defending Facebook for its privacy transgressions

Look, Facebook is lucky the entire geekosphere hasn’t dropped it like a bad habit after all of the crap they’ve pulled in changing and violating their own lackluster privacy policies. Leo Laporte nearly led a geek revolt out of Facebook in May 2010. The only thing that prevented it was lack of a viable alternative.

2. Taking something into Geek Squad to get fixed

Best Buy’s Geek Squad has a few legitimate geeks on staff; however, too many of their technicians are completely clueless and can do more harm than good to your equipment. Besides, if you’re geek, just geek-up, open up the case, and fix it yourself. (Exception: It’s acceptable to go to the Geek Squad counter to exchange a DOA device that is still under warranty. Just don’t let us catch you asking for advice.)

1. Buying a paper computer book at Barnes & Noble

In 1999, if you wanted to quickly learn more about HTML or Exchange 5.5 or Apache or how to earn CCNA certification, you’d typically make a quick trip to your nearest book superstore like Barnes & Noble or Borders and comb through the huge selection of computer books. However, this is 2010. Any computer book you find at a bookstore is at least six months out of date. Almost everything you need to know is available on the web for free or in ebook format that you can quickly download to your laptop or tablet. Buying a dead-tree tome about a new technology is an immediate tip-off that your geek credentials are in question.

This article was originally published on TechRepublic.

Top ten up and coming technologies of 2011

Another interesting article from Larry Dignan on TechRepublic:

1: Cloud computing

This group of technologies has been on the top 10 lists for a few years. Now everything as a service will alter business models and IT procurement. Gartner analyst David Cearley said what has changed is that there are multiple services. Companies will probably need cloud computing brokers. Things to watch:

• Where does the public cloud fit? IT is generally scared of the public cloud, but select workloads are fine.
• Beware cloud washing. IT execs are comfortable with the vendors cloud washing but may not get real capability.
• Limit access to specific clouds based on community and groups. That approach would minimize security risks. Gartner has exclusive clouds and community clouds as services to watch.
• Private clouds are custom and packaged.

My impression: A safe pick for sure, but the cloud is getting more granular as it matures. Think cloud washing magnified.

2: Mobile apps and media tablets

Tablets and touch aren’t new. Claunch said that the selection of applications changes the game for businesses. “Apple has leveraged the ecosystem of the iPhone,” Claunch said. “And Apple has created consistency.” In addition, Apple’s iPad is the poster child for how consumerization is affecting corporate IT. Things to think about for enterprise IT:

• Enterprise apps will need to be designed for the tablet.
• Delivering these apps gets complicated due to the selection of platforms.
• Context-aware computing can connect to customers better.
• Marketing will drive a lot of projects to utilize tablets, but these devices can be used for inspections, surveys, image capture, documentation, and training.

Cearley added, “The PC era is over. Think of mobile design points.”

My impression: It’s stunning how many iPads are in this crowd of 7,000-plus IT execs and managers. Another thread: Almost all of these IT execs are carrying PCs not Macs. Typically, CIOs and the like are the last to get on board an early adoption curve for a new device. There’s a frenzy over tablets.

3: Next-gen analytics

Companies need to develop “operational analytics” to make predictions and use data mashups. “There’s value in very current information. We are now shifting our focus to start doing simulations and modeling to predict the future,” Claunch said. These simulations would ultimately be run on smartphones and other devices. Algorithms will really matter to companies to support the right type of prediction.

Gartner didn’t advocate doing a lot of analytics investment yet, but be ready to invest.

My impression: Analytics is largely untapped ground for many companies. Claunch’s key point: “This is just being enabled now.” Another key item: A show of hands revealed that the entire room had business intelligence software. A show of hands also indicated that no one thought those applications were delivering real value.

4: Social analytics

This concept revolves around taking social networking data and incorporating it into enterprise analysis. Sentiment, context, and influence are key areas for companies. “We’re starting to see the tipping point,” Cearley said. “It’s moving from bleeding edge to mainstream activity.” For now, look at communities you have to support and analyze an entry.

My impression: CIOs should be watching this stuff, but given the crowd response to business intelligence, I’m not seeing much progress on the analytics-social intersection.

5: Social communication and collaboration

Social collaboration is “inevitable,” Cearley said. “Over the next few years, it will be impossible to ignore this,” he added. By now, companies should have policies, high value social uses identified, and have experiments to link social with CRM systems. Meanwhile, unified communications will merge with social. Expertise location will probably be the best use case.

My impression: Gartner makes a good point, but I’d be willing to bet that enterprises are way behind the curve on social communication and what it means for collaboration and productivity.

6: Video

Corporate use of video is going mainstream. Low-cost video recorders are everywhere. Companies will need video content management systems and better design skills, and they’ll need to address privacy issues and policy concerns. Will all conference rooms be recorded by default? E-learning, merchandising, marketing, webinars, and telepresence will all be key video uses. The tipping point will come in 2011 to 2013. In addition, video will be needed to reach younger employees.

My impression: Video has hit mainstream, but networks haven’t. Will Vlogs really be the best use of employee time? One other key point: How will business intelligence systems digest video content?

7: Context-aware computing

The idea here is that social analytics and computing leads to knowledge about preferences. User interfaces would change based on context. Today, it’s all reactive. By 2011 to 2013, there will be more proactive alerts. By 2014 to 2018, you’ll have context integrated with enterprise systems. Ultimately, there will be a context platform. Portals, mashups, mobile, and social will combine. Vendors will offer “user experience platforms.”

My impression: I have a hard time seeing strapped enterprises going all contextual. Look for business units such as marketing to launch these projects to drive sales. Companies will need to deliver context-aware services to businesses. Can’t wait for all of those user experience platform pitches.

8: Ubiquitous computing

This topic has been discussed in previous years on Gartner’s lists. In a nutshell, computers melt into objects. There will be machine-to-machine connections, portable personalities, and connectivity changes across multiple devices. There will be thousands of computers for each person on the planet, and you’ll have multiple devices.

My impression: Ubiquitous computing is more a guiding principle for projects than something you think about in terms of budget. The timeline here is decades. What’s also notable: Everyone has punted on getting one device to consolidate them all. We’re doomed to carry a bunch of devices.

9: Storage class memory

When Flash meets RAM, there are differences in speed and costs. Persistent storage will also alter management. Claunch said that storage class memory goes beyond solid state drives. This new class of storage will lead to software where operating systems determine where data goes. Storage class memory will become more important over the next two to three years.

My impression: It’s a bit experimental, but storage class memory will ride shotgun with analytics. Companies will have to define what data goes into fast memory.

10: Fabric based infrastructure and computers

Every vendor will talk fabric computing, so get ready for fabric-washing. The overall idea here is that you’ll have infrastructure that manages resources in an integrated fashion. Cisco UCS and HP Matrix are examples. New ways of building servers will mean you buy pools of processors and memory instead of physically swapping boxes.

My impression: Forming your own flexible servers sounds appealing. The fabric thing sounds way futuristic for now, but the seeds are being planted

10 Things about moving from XP to Windows

10 things you should know about moving from Windows XP to Windows 7 With Windows 7 a little over a month away, Friendly Computers thinks you should start preparing for the switch if you are using Windows XP. Read more below… If you skipped Windows Vista and stuck with Windows XP, chances are good that you are now seriously considering moving to Windows 7 after it’s released on October 22. If so, there is much for you to do. Not only should you begin planning for your operating system migration, but you should begin learning as much as you can about Windows 7. Here are 10 things you can do to get ready for the switch. 1: Check your hardware Windows 7 was designed to be lean in terms of hardware, so that it will be able to function satisfactorily on sub-powered netbooks. If you’re running Windows XP on a computer manufactured within the last three or four years, chances are good that Windows 7 will run fine on your system. However, you can make sure that your hardware is compatible by running Microsoft’s Windows 7 Upgrade Advisor. The Windows 7 Upgrade Advisor will perform a detailed scan of your entire system, checking hardware, programs, and peripheral devices. Once the scan is complete, the Upgrade Advisor will display a report telling you whether your system meets the hardware requirements and idenfying are any known compatibility issues with your programs and devices. If it finds problems, the Upgrade Advisor will provide suggestions you can use to better analyze your upgrade options to Windows 7. You can download the Windows 7 Upgrade Advisor from the Microsoft Download Center. At the time of this writing, this tool is listed as being a Beta version. However, running it now will give you a good idea of what you will be facing as you prepare for your upgrade. If you’re planning a much bigger Windows XP to Windows 7 migration, you’ll want to investigate the Microsoft Assessment and Planning Toolkit. This free toolkit, which runs across the network without having to install software on client systems, will allow you to investigate systems and compile reports on hardware and device compatibility. 2: Understand the Custom Install If you’re running Windows XP on your computer and you want to use Windows 7 on that same computer, you’ll purchase an Upgrade license package of Windows 7. However, you won’t be able to perform an in-place upgrade. In other words, you won’t be able to upgrade to Windows 7 on top of XP and keep all your applications and settings “in place.” Instead, you’ll have to perform a Custom Install, which Microsoft describes as follows: A custom (clean) installation gives you the option to either completely replace your current operating system or install Windows on a specific drive or partition that you select. You can also perform a custom installation if your computer does not have an operating system, or if you want to set up a multiboot system on your computer. When you completely replace Windows XP, the installation procedure will not totally obliterate it. In fact, the installation procedure will create a folder on the hard disk called Windows.old and will place the Windows, Documents And Settings, and Program Files folders from your Windows XP installation in it. Your data files will be safe and accessible, but your applications will not be viable. (Even though the Custom Install saves your data in the Windows.old folder, you will want to have a separate backup on hand just in case!) Regardless of whether you choose to completely replace Windows XP or set up a multiboot system, you are going to have to back up and transfer all of your data, reinstall all of your applications, and reconfigure all of your settings. 3: Consider a setting up a multiboot configuration When pondering a Custom Install, you should consider setting up a multiboot configuration. That will place both Windows XP and Windows 7 at your disposal, which will be a big advantage as you begin migrating your settings, documents, and applications. More specifically, you can boot into Windows XP to check out how something is set up and then boot into Windows 7 to re-create the same configuration. Once you have everything in Windows 7 exactly the way you had it in Windows XP, you can remove the multiboot configuration set Windows 7 as the primary OS and then remove Windows XP. To be able to perform this type of switch, both XP and 7 must be installed on the same hard disk but on separate partitions. (If you install Windows 7 on a second hard disk, the boot partition will exist on the first hard disk, so you won’t be able to remove that drive once you’re ready to get rid of XP.) As a result, you’ll need to repartition your hard disk to make room for Windows 7. To repartition your hard disk without destroying data, you can take advantage of partition management software, such as Norton PartitionMagic 8.0, which retails for about $70, or Easeus Partition Manager Home Edition 4.0.1, which is available for free and earned a 4.5 star rating in a recent CNET editors’ review. 4: Plan your backup and restore strategy Before you move from one operating system to another, you’ll want to back up all your data — at least once and maybe twice, just in case. While it may sound like overkill, having an extra backup will give you peace of mind. If you’re using a third-party backup program, you will need to check the manufacturer’s Web site to see whether the program will be upgraded to work in Windows 7. If you aren’t using a third-party backup program, you’re probably using Windows XP’s native Backup Utility. As you may have heard, the file format used for this tool isn’t compatible with Windows Vista’s Backup And Restore Center. To provide for that, Microsoft released a special version of the XP Backup Utility, called the Windows NT Backup – Restore Utility. It’s designed specifically for restoring backups made on Windows XP to computers running Windows Vista. While I was unable to get official confirmation, it is a safe bet that this special version will work in Windows 7 or will be adapted to do so. If you aren’t willing to take that bet or you are not sure whether your third-party backup program will be upgraded to work in Windows 7, you can simply make copies of all your data files on CD/DVD or on an external hard disk. 5: Plan your data transfer strategy To move from one operating system to another, you’ll probably want to use a transfer program that will scan your XP system, pull out all your data and settings, and then transfer them to Windows 7. Fortunately, the Windows 7 Easy Transfer utility can provide this service for you. However, before you perform this transfer operation, it will be in your best interest to have a separate back up copy of your data (see #4). The new operating system will come with two copies of the Windows 7 Easy Transfer. One copy will be on the DVD and the other will be installed with the operating system. Before you install Windows 7, you will run Windows 7 Easy Transfer from the DVD and back up all your files and settings. Then, once you have Windows 7 installed, you’ll use it to move all your files and settings to the new operating system. You can learn more about the Windows 7 Easy Transfer by reading the article Step-by-Step: Windows 7 Upgrade and Migration on the Microsoft TechNet site. 6: Inventory your applications and gather your CDs Since you won’t be able to perform an in-place upgrade when you move from Windows XP to Windows 7, you’ll have to reinstall all your applications that passed the Windows 7 Upgrade Advisor compatibility tests (see #1). It will be helpful to have an inventory of all the installed applications so that you can track down all your CDs or compile a list of Web sites for those applications you downloaded. While the report generated by the Upgrade Advisor will be helpful as you create an inventory, it won’t be comprehensive. To create a detailed inventory, you can use something like the Belarc Advisor. For more details, see the article Gather detailed system information with Belarc Advisor. 7: Become familiar with the new UI The UI in Windows 7 is quite different from the UI in Windows XP, and it offers a lot of new features. As a result, you may encounter what I call “UI Shock.” You’ll know what you want to do, but you’ll experience a momentary lapse of composure as you strive to adapt what you know about XP’s UI to what you’re seeing and experiencing in Windows 7. To ease the level of UI shock, you’ll want to become as familiar as possible with the features of the new Windows 7 UI. One starting point is Microsoft’s Windows 7 page. While a lot of the content here is essentially marketing related, it will give you a good idea of what to look for when you actually move into the Windows 7 operating system. To help you get right to the good stuff, check out: The Windows 7 features section, where you’ll find a host of short videos and descriptions. The Windows 7 Help & How-to section, where you’ll find a whole slew of step-by-step articles that show you how get around in Windows 7. Be sure to check out the section on installing Windows. You’ll also find useful information on the Windows Training Portal on the Microsoft Learning site. Be sure to check out: The Windows 7 Learning Snacks, which are short, interactive presentations. Each Snack is delivered via animations and recorded demos using Microsoft Silverlight. The Microsoft Press sample chapters from upcoming Windows 7 books. Viewing the free chapters requires registration, but it is a short procedure. Once you’re registered, you can access sample chapters from Windows 7 Inside Out, Windows 7 Resource Kit, Windows 7 Step by Step, and Windows 7 for Developers. 8: Check for XP Mode support If you discover that some of the applications you’re currently running in Windows XP are not compatible with Windows 7 (see #1) or you just want to keep Windows XP accessible, don’t forget about Windows XP Mode. This virtual environment includes a free, fully licensed, ready-to-run copy of Windows XP with SP3 that runs under Windows Virtual PC in Windows 7. As you consider the Windows XP Mode, keep these things in mind: Windows XP Mode is available only in Windows 7 Professional, Enterprise, and Ultimate editions. Your computer must support processor-based virtualization. You can learn more about Windows XP Mode from the following TechRepublic resoruces: Determine if your hardware can support Windows XP Mode in Windows 7 Hands on: Windows 7 XP Mode 10 reasons why Windows 7’s XP Mode is a big deal 9: Ask questions You aren’t the only one making the move from Windows XP to Windows 7, so ask questions and share information you pick up along the way. Of course, you can use the TechRepublic discussion forums. But you should cast a wider net. One good place to connect with Microsoft experts is the Getting Ready for Windows 7 section of the Microsoft Answers site. Another good place is in the Windows 7 forums in the Windows Client TechCenter on the Microsoft TechNet site. 10: Subscribe to the Windows Vista and Windows 7 Report TechRepublic’s free Windows Vista and Windows 7 Report newsletter, which is delivered every Friday, offers tips, news, and scuttlebutt on Windows 7. As we count down to October 22, the day that Windows 7 is to be released to the general public, we will be covering topics of interest to Windows XP users in more detail. You can sign up on the TechRepublic newsletters page. Source: http://blogs.techrepublic.com.com/10things/?p=1000

What to Buy? PC, Laptop, Mac?

Yes, I am a woman and yes, I work on computers for a living. This doesn’t mean that I don’t get confused with all the fancy and flashy gimmicks out there. I mean, it’s just a computer right? I know walking into a Best Buy can either suck you in or repel you. I get sucked in. I want all the big screens and loud surround sound systems and fancy computers. I can get mesmerized by the lights and sounds. So to save myself from myself, I do a lot of research. I know what I want before I go in there. OK, first, Desktop PC, Laptop, or MAC? I am a lover of the desktop. You can get a lot more bang for your buck when comparing a desktop to a laptop. Granted, you can’t carry around a desktop but if you need 1 solid computer, I would always have a desktop. It is cheaper to build a desktop and the parts inside are faster, come with larger hard drives, and a lot more bells and whistles than a laptop. Laptops are great for mobility. There are 2 types, a notebook or a netbook. A notebook is just what you think a laptop should be, bigger screen size, larger hard drives, dvd-rw drives…a miniature desktop. A netbook…is just what that sounds like…mobile internet. They have small screens, not much of a hard drive and generally no dvd/cd reader. It is made for internet access and not for data storage. You can not run a cd or dvd. Now, Macs…Great computer, now integrates well with PC programs and acts more like a PC. What Macs are known for is for their creative side…great for images, music, art…etc. They run efficiently and made differently than PC. Macs are very expensive and I recommend that if you are budget conscious and do not do a lot of creative things that you do on your computer, stick with a PC. A little unknown fact is that Macs do get viruses too and they do break down. Things to look for in any new computer: Brand Name (yes, there are some duds out there), Speed (the ability to access your programs and documents quickly) and Storage (how much can I put on this thing). Brand – Cheaper is NOT better. There are economy packages all over the place. They are put together poorly and have cheaper parts. It is not uncommon to have your newish computer die exactly one day over the warrantee. I promise I see it a lot. This doesn’t mean that you have spend a lot either, but please don’t be fooled by pricing and all the “extras”. In the end, the extras are all you will have. Now speed. There are 2 things I want you to look for: Processor speed/type and RAM. Yes, bigger here is better. Processor speed is measured in Ghz…again; all you need to know is the larger the number, the faster the computer is going to be. If the computer says Dual Core…this means it is has 2 processors in one. Each “core” is going to run at the speed of the Ghz…so 2 is better than one. Also, there are two major players in the computer world when it comes to processors. Everyone has heard of Intel but only a few recognize AMD. AMD is just as good as Intel. Plus they are generally a little cheaper than Intel. AMD is a fine choice. RAM- all you need to know is more is better. Generally anything new is going to have at least 1 GB (gigabyte) of RAM. The more you can afford the faster and efficient your computer will be. Storage- this will be determined by the amount of GBs stated on the hard drive. Again more is better. The larger the number the more pictures, music, files and documents you can store. Also, you can have a ton of programs stored. Most machines out on the market come with at least 250 GBs…use this as a guideline. I also want to take the opportunity to talk about Microsoft Vista. There are not many choices on PCs/Laptops for your operating systems. Big stores and computer outlets are only going to have Vista. There is another operating system coming out in fall to replace Vista. So far, reviews have been good. Vista has a lot of bugs and you may want to consider staying with XP. Generally, you can get XP from companies that custom build machines. Custom built machines are more reliable and you get what you pay for and no “freeware” or trial packages that clogs up your machine. So remember, cheaper is not always better, the bigger the number the bigger the bang…and don’t be fooled by flashy lights and a fancy gimmick. -Tara Belzer owns Friendly Computers in Charlotte NC. She has her own blog on www.tarabelzerfriendlycomputers.wordpress.com and talks about computer issues in an open forum. She enjoys helping people understand computers and make them feel more comfortable with them. Visit Tara’s Website at” www.friendlycomputers.com/charlotte

What? Your computer is slow? Why?

Why is my computer running so slowly? When I bought it, it was so fast…but now I can barely get my internet up. Does this sound familiar? Computers sure can help us simplify our lives but when they stop working the way they used to, it can be frustrating. So what are the reasons a computer slows down?

 

Here are my top 5 reasons that I see on a daily basis:

 

• 1-Clicking yes on everything – Downloading tool bars – Just because it comes to you for free and promises to help you, doesn’t mean it actually does. Many times I see internet explorer bogged down with a yahoo toolbar, a Google toolbar, and other toolbars that take away resources from the browser. These small programs start up when you start up your internet and take away space and time. They promise you help with searching and finding things quickly, but when you have too many, it has the opposite effect. Also, when cruising on the internet…don’t click on everything that they give you. Yes, it’s free but how many computer clean up tools does a person need. Not only do they conflict with one another, they generally install malware (bad things that get into your system – spyware, adware, viruses, Trojans) that hurt your computer. Just remember…nothing is really for free…you are paying for it in one way or another
• 2- Boy, is this desk a mess - Not Cleaning up your files - Computers are like file cabinets. Eventually you can fill one up, have it overflow and you can’t find anything. Computers gather data that starts off making your life organized. What happens when you start stuffing it full of information? You need to clean your computer just like you would have to clean your file cabinet. All computers have clean up tools already installed in them. We just need to use them. Cookies, temporary files and set up files collect on your hard drive and over time clutter up and are hard to sift through. One should clean up (disk clean up and defragment) at least once a month. This keeps your computer running smoothly and with little issues.
• 3-I wanna play…pick me… Too many things running in background…start up – When you computer starts up, there are many programs that start up with it. The only programs that should run when your computer starts up are your anti-virus program, and any drivers (hardware) that need to make your computer run. That is really all you need. Sometimes I get computers that have multiple programs running such as limewire, quicken, Microsoft office, adobe, etc…and they take so much time to open. Only open programs that you need to use and then when you close them, you’re done. Why have these programs take away from your computer performance. So when download or installing, make sure you do not check the open at start up option.
• 4 –I don’t feel so well- Viruses or operating system issues – Installing freeware, downloading music and clicking on unfamiliar emails can leave your system open for vulnerabilities. Malware can come in many ways and can infect your system and certainly slow it down. You should get a highly rated anti-virus program and make sure it is updated daily. I recommend scanning your system once a week to make sure nothing comes in and if something does, hopefully, it will scan out. Remember no anti-virus can give you 100% protection, but the better ones help out tremendously. Remember what I said about freeware…you get what you pay for, so buy yourself a good one. Malware can start slowly…and eventually take over a system and render it useless. Also, it can cause operating system issues by making necessary files not work. It can corrupt your registry (where your system files, settings and options) and take over your system slowly. You may notice small issues but sooner than later, your computer will start to lock up, freeze and not boot.
• Ouch something is broken! – Hardware issues – RAM can be an issue if your computer is older than 3 years old. Programs are being made daily that need more speed and more space. Adding RAM can help these older computers. RAM helps with the speed on your computer. It helps the processor and hard drive work together. Also, If your hard drive is smaller and you are storing a lot of pictures and music, you may want to consider a large external hard drive to store your information on. Freeing up space on your hard drive makes cleaning up and defragmenting your computer easier. Sometimes these parts just start to go bad, and replacing makes a world of difference.

 

Follow these guidelines for basic care and maintenance. This will keep your computer running smoothly for years to come.

 

-Tara Belzer owns Friendly Computers in Charlotte NC. She has her own blog on www.tarabelzerfriendlycomputers and talks about computer issues in an open forum. She enjoys to help people understand computers and make them feel more comfortable with them. Visit Tara’s site at www.friendlycomputers.com/charlotte .

Vista, XP, MAC, Linux????? What to do?

So Microsoft is going to pull XP off the shelves very soon. I am just curious as to what everyone’s impression or experience with different operating systems. I personally find Vista to be annoying with all it’s security checks and the long wait between boot up and working….plus the freezing up between windows…

Let’s just say you have the computer of your dreams…you have plenty of resources to run what ever you want 10 fold….what would you pick and why?

Come on guys…post some thoughts…lets start a conversation!

-Tara aka the Friendly in Friendly Computers!